]We’re delighted to announce that we have been reaccredited by Lexcel for the policies and procedures we have in place that allow us to continue providing a high standard of service.
The accreditation highlights our success in; effectively managing risks, reducing client complaints whilst increasing client satisfaction & the ability to comply with new practice rules and regulatory requirements.
The aforementioned, result in us maintaining an ‘excellent Lexcel standard’ according to comments made in the report.
A MASSIVE well done & Thank You to all involved!
Here’s A Snippet Of What They Had To Say This Year …
‘It is clear from this assessment that Watson Ramsbottom Ltd continues to maintain an excellent Lexcel standard, and people feel well supported by their line managers and colleagues.
Communications have continued to work well, regular team meetings have continued, and people felt they were kept well up to date on general firm developments and any covid developments’
Here’s a recap on Lexcel’s comments in 2021 …
‘Watson Ramsbottom has a very effective management structure that is based on clear leadership, excellent communications and team working. Senior management, and line managers generally, have an open and approachable management style, and lead by example’
‘Learning and development continues to be a strength of the firm and is thought by people interviewed to work very well. People are developed to positions of greater responsibility in the firm, coaching and knowledge sharing is excellent, and achievement of relevant qualifications is supported’
What is the Lexcel Accreditation & Why Is It Important?
The lexcel accreditation is the legal practice quality mark for client care, compliance and practice management. It sets the standard for:
- Client Care
- Risk Management
- People Management
- Structure and Strategy
- Financial Management
- Information Management
- File and Case Management